Outage of Hotkey Services and some Redback Services. 30/01/12
Hotkey Web and email services seem to be currently under a Denial of Service type attack. This will effect email and web site services.
Some legacy service of email and web sites for Redback Communications are affected by this same incident.
For ongoing information subscribe to Twitter account @redbackcomms
Update: 11:50 Situation substantially improved, still some minor fluctuations.
Update: 14:00 This matter has been resolved.
Redback now sends out SMS notifications of planned and unplanned outages via Twitter.
If you want to receive these notifications via SMS please follow us on twitter @redbackcomms and ensure your twitter account is set to receive tweets via SMS.
Twitter have a good help centre that helps explain how to set-up SMS tweets on your mobile and twitter account.
https://support.twitter.com/groups/34-apps-sms-and-mobile
Regards,
Rod
Update 18 Jan 12 at 10:30am: System outage over, all went well.
We have planned a system outage on 18 Jan 12 at 10am
Services affected: Wireless broadband and some ADSL.
Impact on service: Existing connections will continue however new connection attempts will not work during the outage.
Duration: 20 mins.
Reason: Server upgrade.
To receive future updates via twitter follow us @redbackcomms
DNS
Redback email Websites Internet Access Hotkey email/website
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