UPDATE 10:50 am:
Engineers now report that the email problem is fixed.
UPDATE 10:20am:
Email issue improving. We are now receiving reports of some mail now working from people that were affected by the upgrade.
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Hotkey email server partially down but no ETA at the moment. The hardware in the mail servers was being upgraded last night and during the upgrade something has broken. Not all mailboxes have been affected and we are working on fixing the problem.
If you are affected by the problem, you can still access email by using webmail at the Hotkey website www.hotkey.net.au or by going directly to webmail https://webmail.hotkey.net.au/
Regards,
Rod